Returns & Refunds
Return Policy
At Buycoolprice.com, returns are easy! We strive to offer the best shopping experience, including fast and hassle-free returns. Please contact Customer Service to process your return.
Any product that has been used does not qualify for a return. Returned items must be unused, with original tags and packaging.Unfortunately, For the clothing Size problem, we do not accept return, please carefully check your size before order it.
Refund Policy
Maybe few products were damaged in long distance transport ,would you like to report to us in 3 days since you received package ? We will refund to you in 1-2 workdays!
Please read the following after-sales terms first so as to better under Buycoolprice.com warranty:
1. Missing Item
Items missed completely or partially from an order
2. Damage
Physical damage on products' surface .
3. Wrong Product Received
Product that is completely different from Buycoolprice.com web description
Remarks:
1. For "missing",products,please weight package when you received and reported the weight to info@buycoolprice.com in 3 days since package arrived .
2. For "damage" and "wrong" product received should be reported to info@buycoolprice.com with photos in 3 days since package arrived .
3. Please check the products carefully when you just received the parcel. Please inform us immediately when you find something abnormal
4. Please keep in touch with us before your after sale Request is resolved. Once the application has not been updated more than 5 days, we will regard it as being given up on customers own initiative and the case will be closed automatically.
At Buycoolprice.com, returns are easy! We strive to offer the best shopping experience, including fast and hassle-free returns. Please contact Customer Service to process your return.
Any product that has been used does not qualify for a return. Returned items must be unused, with original tags and packaging.Unfortunately, For the clothing Size problem, we do not accept return, please carefully check your size before order it.
Refund Policy
Maybe few products were damaged in long distance transport ,would you like to report to us in 3 days since you received package ? We will refund to you in 1-2 workdays!
Please read the following after-sales terms first so as to better under Buycoolprice.com warranty:
1. Missing Item
Items missed completely or partially from an order
2. Damage
Physical damage on products' surface .
3. Wrong Product Received
Product that is completely different from Buycoolprice.com web description
Remarks:
1. For "missing",products,please weight package when you received and reported the weight to info@buycoolprice.com in 3 days since package arrived .
2. For "damage" and "wrong" product received should be reported to info@buycoolprice.com with photos in 3 days since package arrived .
3. Please check the products carefully when you just received the parcel. Please inform us immediately when you find something abnormal
4. Please keep in touch with us before your after sale Request is resolved. Once the application has not been updated more than 5 days, we will regard it as being given up on customers own initiative and the case will be closed automatically.